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Frequently asked questions
Is there a trial period for paid plans?
Yes, we offer a 3-day free trial for all of our plans. You can explore all the educational materials with no commitment during this period.
How do I access Braid Studio after subscribing to Braid Academy?
Once you've subscribed to Braid Academy, you'll receive an email containing your username and a temporary password (we recommend changing your password after logging in, which you can do in the Settings section). The email will also include a link to schedule a 15-minute onboarding session, where we'll guide you through obtaining an API key from OpenAI and introduce you to using the Braid Studio platform.
How does the team pricing work in the Academy plan?
The Academy plan includes up to three users per account: yourself and two additional users at no extra cost. For more than three users, please contact us to discuss our per-seat pricing options.
Can I switch plans at any time?
Yes, you can upgrade or downgrade your plan at any time. Upgrades take effect immediately, granting you access to new features right away. Downgrades will apply at the start of your next billing cycle.
How do Braid Studio and AdaptivAI differ from other AI tools?
Our platform is built specifically for ELT (English Language Teaching), with a focus on the needs of ELT teachers. AdaptivAI serves as an operating system tailored to ELT methodologies, offering custom prompts and creation tools, while Braid Studio is our web app.Together, they combine the emotional intelligence and creativity of educators with the precision and efficiency of AI, elevating the content creation experience.
What is BYOK?
Our platform follows a Bring Your Own Key (BYOK) model. This means there are no hidden fees or upcharges for token usage when generating content. You bring your own API key, and you only pay for what you use.
Are there plans that don't require an API key?
Yes, the "Essentials" plan gives you access to Braid Studio and the Premium Content Library ("Collections"), which features handcrafted content by experienced ELT teachers. This plan does not include AdaptivAI, so it does not require an API key.
Which language model does AdaptivAI use?
AdaptivAI is built on top of OpenAI's endpoints.
I have ChatGPT+; does that work?
No, ChatGPT+ and other language model subscriptions do not include an API key for use with external apps. AdaptivAI requires an OpenAI API key, which can be created at platform.openai.com. The process takes about 60 seconds, and we provide assistance during onboarding when you subscribe to Braid Academy.
Can I subscribe to Braid Studio without subscribing to Braid Academy?
No, Braid Studio is only available through a Braid Academy subscription.
Can I cancel my Braid Academy subscription at any time?
Yes, you can cancel your subscription at any time, with no long-term commitments or hidden fees. Please note that cancelling your Braid Academy subscription will also cancel your Braid Studio subscription automatically.
Do AdaptivAI and Braid Studio replace a human teacher?
No. While AI can assist in processing information, only a human teacher can create the rich, meaningful learning experiences that truly shape minds and futures.